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Define agent
Set persona, language, voice, script, goal, model, and escalation rules.
Support follow-up Collections Lead qualification
Anu is built for BPO-style outbound campaigns: support follow-ups, collections, lead qualification, appointment booking, transcripts, summaries, dispositions, and outcome exports.
Set persona, language, voice, script, goal, model, and escalation rules.
Upload contacts, map phone fields, write the campaign goal, and define retry rules.
The carrier bridge streams the call, captures turns, and lets enabled tools run in-call.
Each evaluated call can produce a transcript, summary, disposition, extracted fields, and export row.
Agents can use built-in tools such as ending calls and scheduling callbacks. Tenant webhook tools can be enabled per agent and audited after execution.
Close the call with a recorded reason such as goal met, opt-out, or wrong number.
Capture a requested callback time for post-call retry handling.
Connect approved HTTPS actions and keep tool invocation audit records.
Run repeatable outbound calling campaigns with configurable agents, schedules, and retries.
Handle support follow-up calls and keep transcripts, summaries, and dispositions.
Automate structured calls for collections, lead qualification, reminders, and appointments.
Anu focuses on the operational layer around calls: agent configuration, campaign setup, carrier-mode dialing, live transcript capture, post-call analysis, and exports your team can review.
Yes. Anu is built for BPO-style outbound voice campaigns such as collections, lead qualification, reminders, appointments, and support follow-ups.
No. It automates structured repeatable calls and keeps humans available for exceptions, escalation decisions, and operations oversight.
The system can persist transcript turns, evaluate the result, write summaries and dispositions, extract configured fields, and export campaign outcomes.
Early access is open for pilot teams.